Privacy policy

Introduction

At Trust Nature Health Products we hold dear the importance of your privacy. We know you want to have control over how we gather and use your personal information. We believe that entrusting us with this information is an act of faith, and we treasure that trust dearly. Unless you specify otherwise, we promise to gather and use your data following the guidelines outlined below, all while ensuring that our privacy policy meets the highest industry standards and aligns perfectly with the Privacy Act of 1988. Your safety and privacy are our top priorities.

Personal information that we collect:

Personal information is data that identifies you, but don't worry, we won't use information that has had personal details removed (anonymous data). What we might collect includes:

• Contact Details: like names, emails, and phone numbers.
• Technical Information: such as your device's IP address, browser type, time zone, location, and more.
• Usage Data: this helps us understand how you use our services.

 

Marketing and Communication Preferences: your choices in how you want to hear from us and other companies.

Keep in mind, when sharing someone else's information, make sure you have their consent and inform them about our privacy policy.

 

Storage and protection of personal information:

We are committed to taking all necessary measures to safeguard your information, ensuring its accuracy and currency. Your data is securely stored on protected servers within controlled facilities. Our employees and data processors are obligated to maintain the confidentiality of any personal information in our possession.

Cookies

At our website, we utilize cookies to gain insights into your usage patterns. Most web browsers automatically accept cookies. When you explore our site, our servers, in tandem with Analytics software and applications

+, gather data from your web browser. This information encompasses your IP address, the pages you visit, your time spent on our site, your referral source, your purchase history, the products you peruse, and various browsing specifics.

It's important to note that we use this data for enhancing our products, improving your experience, remembering your shopping cart contents, and customizing our marketing. Rest assured; we don't use it to personally identify you.

If you'd prefer not to receive cookies, you have the option to adjust your browser settings. However, please be aware that disabling cookies may impact certain site functions.

 

 

Changes to our privacy policy:

We really care about keeping your personal information safe. Sometimes, we need to make our Privacy Policy better, and we'll let you know if we make big changes. You'll get emails or see messages on our website.

We value your trust and are here to help with your privacy and security questions. You can contact us using the form on our contact page or email us at info@trustnature.net.au When you use our site, it means you're okay with our privacy rules.

 

Newsletters

When you create an account, we'll ask for your name, how you found us, and contact details like your phone number and email.

We might reach out to you via the email or address you provide to: Send info about products and services you might like, send you informational materials that could be of use to you, and updates about our journey and brand.

f you no longer want to get promotional stuff, click "unsubscribe" at the bottom of our emails or email us at info@trustnature.net.au to be removed from our list. Please give us 14 business days to process your request.

 

Payment Details When you make an online order, you'll need to provide details like your name, delivery address, and contact information. We use this data to identify and process your order. For each purchase made on our website, credit card information is collected, but please note that we do not store this information.

Safe Online Payments You have various payment options when buying from our website. If you are directed to a third-party website during the payment process, their privacy policy will apply to your information.

Rest assured, the payment process on our website is protected using industry-standard encryption.